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Returns | Clos19 US

Email us — contact.us@help.clos19.com
FOR INQUIRIES

Please email contact.us@help.clos19.com and someone from our team will assist you

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LUXURY CHAMPAGNES, WINES & SPIRITS

Returns information

Alcohol products

While returns for alcohol products are not generally accepted, in the event of an incorrect or damaged bottle, please reach out to our Customer Care Advisors within 14 days of receipt at contact.us@help.clos19.com.

Accessories

In the event of an incorrect or damaged accessory, please reach out to our Customer Care Advisors within 14 days of receipt at contact.us@help.clos19.com to arrange for a complimentary UPS pickup.

Price adjustments are not allowed.

Experiences

Please refer to the Experience Terms & Conditions for more details.